Hearing Instrument Specialist - FAQ

How can I find out if they have credentials?

Visit the License Lookup , click on and select from the Credential Type, type in the last name or credential number to search.

How can I file a complaint?

Go to File a Complaint and follow the steps

How can I find out if there is discipline or other orders affecting a credential holder?

Visit the Reports of Decisions and type in their name in the Search window.

Can credentials be transferred from other States/Countries?

Contact the Department for an application as indicated above. Applicants who have ever been credentialed in another state will be required to have each state board submit letters of verification to the Wisconsin Hearing and Speech Examining Board. The letters must indicate date of birth, credential number, date of issuance, and a statement regarding disciplinary actions.

Whenever the Hearing and Speech Examining Board determines that another state or jurisdiction has requirements equivalent to or higher than those in effect in the state for the practice of fitting and selling hearing aids, and that such state or jurisdiction has a program equivalent to or stricter than the program for determining whether applicants in this state are qualified to fit and sell hearing aids, the department may issue a license by reciprocity to applicants who hold valid certificates or licenses to deal in or fit hearing aids in such other state or jurisdiction, who pay the appropriate fee and who are otherwise qualified for licensure.

How long does it take to make a determination to provide credentials?

By law an original completed application for a credential shall be reviewed within 60 business days after having been received, but the average time for review is 30 days. An application is considered completed when all materials necessary to make a determination on the application and all requested materials have been received by the board.