State of Wisconsin Department of Regulation & Licensing
Ensuring the availability of safe and competent professional services
Secretary Celia Jackson
 Secretary Jackson
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Pharmacist - Practice FAQ

The following are answers to some frequently asked questions received by the Department of Regulation and Licensing. These questions and answers are general in nature and are provided as a public service. Licensees and applicants with specific questions should refer to the Wisconsin statutes and administrative code provisions which govern their profession. In any instance in which an answer may differ from the provisions of the statutes and administrative code provisions, the latter will govern.

INTERNSHIP

 

CONSUMER QUESTIONS

 

PHARMACY PRACTICE

 

INTERNSHIP

Q: How do I file for internship?

A: Complete and submit the “FAQ for Pharmacy Internship” form.

Q: How do I file for foreign graduate internship?

A: Complete and submit the “Foreign Graduate Information” form.

For other FAQ's regarding Wisconsin Pharmacy Internship Program, click here.

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CONSUMER QUESTIONS

Q: What types of electronic signatures are permissible in Wisconsin for an electronically transmitted prescription order?

A: The pharmacy may maintain a practitioner signature file for comparison where a computer generated facsimile signature is affixed. By pre-agreement with the pharmacist a practitioner may place a signature on file for comparison.

The pharmacy may maintain a code or name file from practitioners wishing to use electronic transmission utilizing a signature that is a printed practitioner name, alpha numeric string or other numbering system for validation, but not constituting public key infrastructure. The signature, in whatever form, cannot be affixed by default, rather the practitioner must perform an affirmative act to affix the signature, contemporaneously with the electronic transmittal of the prescription order. Vendors of such systems can assist the acceptance process by educating practitioners to contact a pharmacy prior to using such systems in order to obtain agreement regarding, (a) form and content of the order, (b) assuring the pharmacist of the non default application of a signature for the system used, and; (c) any other security measures used with the electronic transmission system. A public key infrastructure system could certainly be used by agreement but is not required.

IMPORTANT REMINDER - The DEA does not currently allow the electronic transmission of a prescription orders for controlled substances. A practitioner must continue to follow the current requirement of orally communicating the prescription order to a pharmacist for a schedule III-V controlled substance where a written order is neither manually signed by the practitioner and faxed to the pharmacy or provided directly to the patient. An unsigned fax prescription order for a schedule III-V controlled substance sent by a practitioner to the pharmacy will require a return telephone call by the pharmacist to the practitioner to verify the order, in similar manner to receiving an oral order.

Q. Does the pharmacist have to talk to a patient about prescription medication being dispensed?

A. The pharmacist is required to talk to a patient about all new and refill prescription medication prior to giving the patient the medication. This is called patient counseling and is very important.

The patient should know the answers to at least the following questions before taking prescription medications:

 

1. What is the name of the medicine and what is it supposed to do?

2. How and when do I take it and for how long?

3. What do I do if I forget to take my medicine?

4. Are there any side effects, and what do I do if they occur?

5. Is there any written information available about the medicine?

Q. Can the pharmacy refuse to take back prescription medication?

A. Yes, the pharmacy is not required by law to take back prescriptions that have been dispensed.

Q. Can the pharmacist give out a patient's personal health care records or information?

A. Wisconsin and federal law places requirements on what information can be released. In most cases, the patient must approve the release of personal health care records or information contained in them. A pharmacist may contact another health care provider, such as the patient's treating practitioner, without the patient's consent, regarding the patient's health care. A pharmacist can also in good faith provide another health care professional with information concerning a violation of pharmacy law or the controlled substances act. Records can also be obtained without the patient's consent by a court order, or the written request of a state or federal agency. A patient has a right to receive a copy of their health care records upon request.

Q. Can a patient receive more than a 30 day supply of a controlled substance?

A. Yes. Often a patient will need to discuss this issue with their insurance provider who may have limits regarding the amount that can be dispensed at any one time. However, Wisconsin law does not restrict the amount that may be dispensed.

Q. Can a patient receive assistance from a pharmacist in repackaging medications to better allow the patient or a caregiver to manage their medication administration? Even if that pharmacist never dispensed the medication originally?

A. Yes, a pharmacist may assist a patient in meeting the patient's need to manage health care. Depending on the circumstances, many options are available that a pharmacist may recommend to better meet a patient's need. Using professional judgment, a pharmacist may determine when, if and how certain repackaging may be appropriate. The pharmacist may also need to speak with the practitioner that originally prescribed the medication to verify certain details. Sometimes, however, if the pharmacist cannot determine certain information regarding directions for use, or other needed information, the pharmacist may decline to repackage medications if it might be unsafe for the patient.  Also, other state law may apply which will determine when or how medication may be repackaged. Certain patients in long term care facilities and community based residential facilities will need to discuss with their pharmacist any applicable rules of the Department of Health and Family Services which affect repackaging.

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PHARMACY PRACTICE

Q. Does Wisconsin require out of state pharmacies to be licensed to dispense in Wisconsin?

A. Yes. A Wisconsin pharmacy license must be obtained by pharmacies licensed in another state which dispense prescription medications, including schedule II controlled substances, by mail or other delivery to patients in this state.  .

Q. What types of signatures are permissible on a written prescription order in Wisconsin?

A. Where any written, typed or computer generated prescription order contains only the practitioner's printed or stamped name, a strict reading of s. 450.11 (1), Stats., would render the order invalid as a written order. When faced with such a prescription order the pharmacist's options would be either to reject the order or contact the practitioner and verify the prescription information on the order in the same manner as if an oral order had been telephoned in to the pharmacist.

Stamping written prescription orders with a practitioner's signature would not meet the requirements of s. 450.11 (1), Stats., even where a nurse or other authorized person initials the stamped signature. Wis. Stats. § 990.01 (38), provides in part, “If the signature of any person is required by law it shall always be the handwriting of such person…or subject to any applicable requirements under subch. II of ch. 137, the electronic signature of the person.” Therefore, either the practitioner's or delegate's handwritten signature would be necessary to appear on a valid written prescription order.

Examples:

· Written prescriptions “signed” with prescriber's signature stamp. No agent's initials or signature. Conclusion: Invalid.

· Written prescriptions “signed” with prescriber's signature stamp. Agent's initials included. Conclusion: Invalid.

· Written prescriptions “signed” with prescriber's signature stamp. Agent's signature included. Conclusion: Valid, if the agent was delegated the power to sign under Wis. Adm. Code chapter Med 17, and Wis. Stats. Sec. 448.03 (2)(e). The prescriber's stamp does not satisfy the requirement of a written signature, rather the valid written signature is that of the delegate. The prescriber's stamp only indicates the identity of the delegating prescriber.

· Written prescription “signed” with prescriber's name by agent. No agent's initials or signature. Conclusion: Invalid.

· Written prescription “signed” with prescriber's name by agent. Agent's initials included. Conclusion: Invalid.

· Written prescription “signed” with prescriber's name by agent. Agent's signature included. Conclusion: Valid, if the agent was delegated the power to sign under Wis. Adm. Code chapter Med 17. However, the prescriber's “signature” is surplusage.

· Faxed prescriptions must meet the same requirements as written prescription orders and therefore the same analysis and outcomes indicated above would apply. Wis. Admin. Code Phar 8.12 (1)(a).

Q. How many days supply of a controlled substance may be dispensed at one time?

A. As of August 1, 2002 , the PEB revised Wis. Admin. Code § Phar 8.05, the dispensing requirements for controlled substances, removing the 7-day date limitation on schedule II controlled substances prescriptions and eliminating the 34-day dispensing quantity limitation on all controlled substances. The repeal of these sections of Phar 8.05 is intended to allow practitioners and pharmacists to more fully exercise their professional judgment in prescribing and dispensing controlled substances. This is consistent with federal controlled substances prescription rules which have no date or days supply restrictions.

The state requirement that a schedule II controlled substance prescription may not be dispensed more than 60 days after the date of issue still remains.

Q. Can prescriptions be transferred more than once in Wisconsin?

A. Prescriptions for non-controlled prescription drugs can be transferred from one pharmacy to another indefinitely providing that refill authorizations exist and the transfers are properly recorded as required in Phar Chapter 7.

However, there are restrictions for controlled substances.  A pharmacy may transfer prescription information for the purpose of refilling a prescription order for a controlled substance listed on Schedules III-V only in accordance with the limitations placed on such transfers by the Drug Enforcement Administration (DEA) and Phar Chapter 7.  The transfer of original prescription order information for the purpose of renewal dispensing of a controlled substance is permissible between 2 pharmacies only on a one-time basis, unless the pharmacies have access to a common central processing unit and prior written approval is received from the board.

Q. Can a pharmacist dispense a prescription order for methadone?

A. Methadone can be dispensed by a pharmacist pursuant to a prescription issued for analgesic purposes, similar to any other controlled substance.

Note however, federal regulations do not permit the prescribing of methadone for purposes of detoxifying or maintaining a narcotic addict. Prescriptions issued for this purpose are illegal and do not authorize pharmacists to dispense methadone for these purposes. The federal regulations require that methadone may only be administered for these purposes by drug treatment programs approved by the FDA (21CFR 1306.07).  21 CFR 1306.04 (Purpose of issue of prescription) provides that "a prescription may not be issued for the purpose of dispensing of narcotic drugs in any schedule for detoxification treatment" or "maintenance treatment".

Pharmacists practicing in community pharmacies have received prescriptions in which it was obvious that the prescriber was attempting to provide "detoxification treatment" for a patient who has become dependent on morphine-like drugs. These prescriptions are not valid and controlled substances should not be dispensed under these circumstances. The pharmacist needs to contact the physician to inquire about their intent and to inform them about federal regulations governing the use of narcotics to detoxify a patient.

Q. Can a pharmacist fill or refill a prescription order for an out-of-state prescriber?

A. Yes, Wisconsin pharmacies may legally fill or refill prescription orders from practitioners practicing in another state, if they are licensed in another state and recognized by Wisconsin as a person authorized to prescribe and administer drugs. This includes prescription orders for a controlled substances. However,  prescription orders for controlled substances are only valid for practitioners having a current federal drug enforcement registration number. A pharmacist should inquire further regarding a practitioner's authority to prescribe if the pharmacist, using professional judgment, is concerned that the prescription order might not be valid.

Pseudoephedrine Regulations

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Last updated: Monday, April 6, 2009